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Q: |
What info do you need to make a reservation? |
A: |
We will need the following information:
· Number of chairs required
· Date of event
· Location of event |
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Q: |
When do I pay for my chair rentals? |
A: |
Payment is to be made in full 10 days before the event. |
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Q: |
Can I come by and see the chairs? |
A: |
Yes. You are welcome to visit our warehouse and inspect our chairs.
An appointment is required as we do not have normal 8am-5pm hours. |
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Q: |
Can I change the number of chairs after I place the order? |
A: |
Absolutely. When reserving the chairs we recommend you reserve your maximum so we can have those on hold for you. If you decide you need less, just let us know the week of your event and we'll adjust the remaining balance accordingly. |
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Q: |
What if I need to make a change in my order? |
A: |
Please let us know as soon as possible. All changes are subject to availability. |
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Q: |
What time of day will my chairs be delivered? |
A: |
We will coordinate with you or your event coordinator on a delivery time. In most cases, we will make deliveries 4-5 hours prior to your event to ensure ample time for setup. |
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Q: |
What about broken, damaged or missing chairs? |
A: |
The customer is responsible for the equipment from the time of delivery until the time of pick up. We do charge for missing, broken, and damaged chairs. Be sure equipment is secured when not in use and protected from the weather. |
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Q: |
Can we pickup the chairs ourselves? |
A: |
No, because we have special equipment to move the chairs and prefer that our own staff handle the chairs. |
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Q: |
Can I rent your chairs on a long-term basis? |
A: |
Our prices are for a one day rental. If you desire to use the rental chairs for a longer period, please call us for long-term rates. |
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